The Telecom Regulator [TRAI] has informed to collect public opinion on the Quality of Broadband service by various service operators in India. TRAI acknowledges about low browsing speed than the one promised by ISP. It said,

Incidences have come to the notice of the Authority where subscribers allege speed of their Broadband connections is much less than subscribed speed. In order to monitor the quality of service of broadband services.

It is also demanding that Service providers monitor their network and take corrective actions before the quality of service is impacted. It is generally seen that such corrective actions are not taken by service providers in time.

TRAI is open to your valuable comments. You can Fax them to 011-23211998 With Subject – BroadbandIndia.Com – Bandwidth required for ISPs for better connectivity and improved QoS.
on or before Feb-1-09.

If you have experienced slow browsing and have other QoS related issues like downtime of more than 24 hours [especially VSNL / Tata Indicom] or Billing Issues, etc then Register them at ComplaintBox and we will collct them and make a single representation to TRAI.